Return Policy for Razaa.pk – Content Writing Services
At Raza.pk, customer satisfaction is our top priority. We strive to deliver high-quality, original, and tailored content that meets your expectations. However, we understand that there may be times when you require adjustments or revisions. Below is our return and revision policy:
1. Revision Policy
- We offer unlimited revisions within 7 days of delivery to ensure the content meets your requirements.
- Revision requests must align with the initial project brief. Any changes outside the original scope will be considered a new task and billed accordingly.
2. Refund Eligibility
Refunds are only considered under the following circumstances:
- Non-Delivery of Content:
- If the agreed-upon content is not delivered within the specified timeframe, you are eligible for a full refund.
- Quality Concerns:
- If the delivered content does not meet professional standards and multiple revision attempts fail to resolve the issue, you may request a refund.
- Cancellation Before Work Starts:
- If you cancel the order before the work begins, a full refund will be processed.
3. Non-Refundable Cases
- Refunds are not applicable if:
- Content has already been approved or used.
- The dissatisfaction stems from preferences that were not clearly communicated in the project brief.
- The request is made beyond 7 days after delivery.
4. Refund Process
- To initiate a refund, please contact us at [email protected] with your order details and reason for the request.
- Refunds, if approved, will be processed within 7-10 business days via the original payment method.
5. Exceptions
In cases of bulk orders or custom contracts, specific refund terms will be outlined in the agreement.
We are committed to ensuring your satisfaction with every piece of content delivered. For any questions or concerns, please reach out to our support team at [email protected].
Thank you for choosing Raza.pk for your content writing needs!
Contact Us For any queries or assistance regarding returns, please contact our customer support team at:
- Email: [email protected]
- Phone: +92 (305) 5894398
- Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM (PST)